Hipsterdoofus

Online Emporium for Pets and their Humans

Privacy Policy

Effective Date: 1 July 2020
Website: hipsterdoofus.com.au
Business Name: D & F Browne Pty Ltd trading as Hipsterdoofus
Contact Email: hello@hipsterdoofus.com.au

Who we are

Our website address is: https://hipsterdoofus.com.au.

1. Overview

At Hipsterdoofus, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).


2. What Personal Information We Collect

We may collect the following personal information when you use our website or services:

  • Name and contact details (email, phone number, shipping address)
  • Billing and payment information
  • Purchase history and preferences
  • IP address and device/browser data
  • Any correspondence or feedback you provide

3. How We Collect Your Information

We collect personal information through:

  • Our online store checkout and account registration
  • Contact and enquiry forms
  • Email newsletter subscriptions
  • Cookies and analytics tools (e.g., Google Analytics)
  • Customer service communications

4. Why We Collect It

We collect your personal information to:

  • Process and fulfil orders
  • Communicate with you about your purchase
  • Send promotional offers and updates (with your consent)
  • Improve your experience on our site
  • Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your information to:

  • Payment gateways and delivery partners
  • Third-party service providers (e.g. website hosting, email marketing)
  • Legal or regulatory authorities if required by law

We do not sell your personal data to third parties.


6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using secure servers, encryption, and access controls.

If we no longer require your information, we will securely delete or de-identify it.


7. Cookies and Analytics

We use cookies to enhance your browsing experience and collect anonymised data about how you use our website. You can manage cookie preferences through your browser settings.


8. Access and Correction

You may request access to, or correction of, your personal information by contacting us at hello@hipsterdoofus.com.au. We will respond within a reasonable timeframe.


9. Overseas Disclosure

Some of our third-party service providers may be located overseas. Where we do transfer information internationally, we ensure those providers comply with privacy obligations equivalent to Australian standards.


10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with the revised effective date. Please review it regularly.


11. Contact Us

If you have any questions or complaints about how we handle your personal information, please contact us:

📧 hello@hipsterdoofus.com.au

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.

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